ocr: IMPORTANCE OFI DIFFERENT SUPPORTSERVICES - in 41 42 e 3.9 à - 3 3.2 3.3 27 26 28 29 21 sOf - ad - a - Ms v - - - . - SRe ac Mde 4 - d SA - Unix Windows, OS/2 Sore: Daisquesr Figure 2, Unix, Windows, and OS/2 users report the factors most imporlant to their overall support needs.
